Registered users may check the status of their recent orders by visiting the order status page under "my account". To access the page the user will require entering an e-mail address and a password. The "order summary" page will provide detailed information about current and previous orders. Upon shipping an order, if available, a tracking number will be sent along with details of the courier company.
If you have not registered with us prior to making your order or are otherwise unable to access your order details, please email us at firstname.lastname@example.org with your order number in the subject line and we will assist you with tracking and any other question you may have about your shipment.
Please note that the courier service used for your order may not have updated tracking information available for up to 12 business hours after the order has shipped.